Typically, our general hire period is 1 week (7 days from delivery). All online orders are automatically booked in for collection 7 days after delivery. After the agreed time period your skip may be collected at any time without warning. Please contact us if you have any queries about this whatsoever.
It is your responsibility to call us and let us know you are finished with the skip. After 1 week, we may call you to arrange collection. However, if we are unable to contact you then your skip WILL be collected without prior warning.
ALL ONLINE ORDERS ARE AUTOMATICALLY BOOKED IN FOR COLLECTION AFTER ONE WEEK.
PLEASE NOTE: IF YOU FAIL TO PAY FOR YOUR SKIP AND WE ARE UNABLE TO CONTACT YOU THEN IT MAY BE EMPTIED AND THE SKIP RECOVERED.
When you hire one of our skips, we ask that all skips are be level loaded and not loaded above the sides of the skip. We will use our discretion on collecting overloaded skips.
If we feel it may be unsafe to transport, we reserve the right to remove waste from the skip until we are satisfied it is safe to transport. This helps us to make sure that our service is used correctly, and that our staff are not pay at any needless risk.
All skips must be paid for at time of ordering or on delivery via cash.
What you can put in it depends on the size you've ordered, please look at our "Skip page for more info" https://ats-skiphire-colchester.co.uk/ats-skips/ section for more info. We will be happy to give you any more information if you are uncertain, so just contact our team with any information that you might need about what you can and cannot place into a skip.
Due to prior issues with this service, we no longer automatically help with loading of skips. The allocated time for loading is 30 minutes, after which a charge may apply. Please allow up to 1 hour either side of your allocated time slot for our arrival, as situations beyond our control can often affect the time that we reach you. We will do everything that we can to keep you fully up-to-date with what decisions are being made, and when, so you can stay fully up-to-date on the situation.
From making sure our vehicles can fit to ensuring the roads are wide enough, we look to make sure that everything is prepared for delivery beforehand. Whether you are dealing with a shared driveway, a gate system, a lack of turning space, or anything else, contact us today and we can make sure you get everything prepared properly before an order is made.
The sooner we are aware of the circumstances waiting for us, the easier we can make adjustments to ensure you can get seamless delivery of the equipment that you need to get the job done in a fraction of the normal time.
Ats Skips are to be filled level; our drivers can be prosecuted for dropping any part of their load and/or having an insecure load due to them being overfilled. Overfilled may be subject to them being levelled for removal purposes. If you have any of the above waste types please contact our office staff who will provide you with a quote for your disposal needs. By continuing with this purchase, you must adhere to the full list of Terms here.
Our ATS skip lorries are high in terms of height, and this is quite often overlooked for access.
Before you make an order, please check the overhead space in your street/drive and please let us know if you think overhead obstacles will be problematic. We can make arrangements in advance to get around these issues and ensure your delivery is as stress-free as is possible.
Tress and overhead cables or power lines (usually phone cables) can be an extremely dangerous overhead hazard. Please inform us of any potential obstacles we have to look out for, as it could make it easier for us to deliver as we have promised.
You'll need to consider the turning space required if the road you live on doesn't have a through-route. This is especially important if you live on a cul-de-sac. Considerations will be made such as parked cars and whether there is enough room for our lorries to manoeuvre. Please try to provide us with as much detail as you can regarding the turning space that should be available on your street.
Manhole or drainage points can buckle or collapse under the weight of a loaded skip, so please ensure these are protected. This is very important to consider; don’t assume your skip can simply be placed on any free section of ground.
You must consider your driveway make sure it can take the weight of a fully loaded skip especially with the larger skips. If your drive is of a lower quality this could see permanent damage otherwise.
By giving us notice on this whilst booking skip, we can avoid delays and any damage to your property and thus avoid any potential for extensive damage and/or repairs due to lack of notice regarding hazards.
A locked gate can be a common mistake and we then can't deliver or collect your skip. Please ensure your gateway is both wide enough for our vehicles to fit, and that the gates are going to be left open for us for delivery/collection of your skip(s).
Make sure your gateway is wide enough for the vehicle of choice to pass through. Ensure on the day of skip arrival or collection the gates are left open.
Do you share a drive with your neighbour? Just make sure any skip you'd like to hire fits on your drive only without obstructing your neighbour in anyway.
We recommend that you consider notifying your neighbour in advance to prevent any issues further down the line. If you don't own a drive or cannot use yours, then let us know so we can arrange for the skip to be placed on the road or public highway as we can help arrange for a permit.
One of the main reasons we fail to deliver is due to parked cars making the road narrower. Base your street at the busiest time of day so you have an idea on the width, view vehicle widths above, if the space is too tight with our truck then please select the van option.
We can work around this so long as we have prior expectation for a busier street. However, if we arrive and the street does not match the provided description, we reserve the right to return at a later point when the street is clear enough for delivery/collection.